We always want to get better. If you have any questions or issues, drop us a line and we’ll get back to you within 24 hours.



  • We offer a lifetime warranty on all aspects of our phone wallet product.
  • We do not guarantee the safety of your phone. If you drop your phone or Edward Field wallet and your phone gets damaged, the fault lies with the person who dropped the wallet or phone.
  • Return

  • We will happily accept a return for a full refund within 30 days of the purchase date. All we ask is that you send the items back to us in the original packaging and make sure that the products are in the same condition as when you received them (unused).
  • Please contact family@edward-field.com to initiate a return.
  • Upgrade

  • We understand that you won’t own your phone forever. For all Edward Field existing customers who purchase a new mobile device that does not fit into your pre-existing EF Phone Wallet, we will offer a 40% discount on a new phone wallet.

  • Terms and Conditions